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Frequently Asked Questions


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What can we do for you?            (Click me to open & close.)

   Bachetti's can and will do everything to make your event as easy as possible for you. We are at your disposal.
 

How much notice does Bachetti's need for an order?

   Please place your order a week in advance. For Full Service events, we would like as much notice as possible so we can make sure your event is exactly as you want it. We do work miracles though.
 

How much food do I need?

   Ordering food for any size group is never easy. There are many variables involved. This is where we can guide you. No one wants to run out of food, but you also do not want a truckload of leftovers either.

   We will tell you the average amount you will need and you decide if you want to increase or decrease these amounts. To help us get to this average, please inform us of pertinent information such as: Is your event short or long? Will there be a large amount of children or a group of hungry football players? Is 'Aunt Millie' bringing her famous tuna casserole?

    Make a few menu selections and we can guide you from there. Unless Bachetti's is catering your event full service, you are responsible for the amounts of food that you order.
 

How and when can I pay for my order?
  • If you are picking up at Bachetti Bros. you may pay when you come in to pick up your order, or you may pre-pay with a credit card over the phone. We accept credit cards, personal checks and cash.
  • If you are using one of our delivery options, payment and final menu are due no later than 5 days prior to the event.
  • Full service catering requires a 20% deposit to confirm the date. The balance and final head count are due 2 weeks prior to the event.
     
How late can I change, update, or cancel my order?

   Additions can usually be made up to the last minute. Just call and ask and we will do the best that we can. Cancellations or deletions may be made no later than 5 days prior to the date. Please make sure you have a contingency plan for rain, snow, etc. Your food will be prepared regardless of the weather.
 

Do you offer all-inclusive, flat rates, or per person packages?

   Let me get this straight… You are saying that you do not want to customize your event? Even with a nice variety of packages, there are usually items that people want to drop, add, or substitute with different items. You’re event should be exactly how you want it to be, without putting limits on what you can do.

   We know that your event is unique. So we'll work with you to create a menu that is perfect for your event. Years of experience has shown that customers are happier when they choose their menu and level of service.

   Our Sample Menus page is an excellent starting point.
 

Do I tip the delivery driver?

   Our delivery drivers strive to do their best to make sure you are happy. If you're satisfied with their work, they will appreciate your generosity.
 

How much can Bachetti's handle for me?

   We can do it all. Our staff has many years of event coordination experience and we enjoy seeing our customers worry-free at their events. Our philosophy is simple, it is all about the food. Basically everything revolves around the main course and everything else naturally falls into place.
 

I need help using chafers or oven heating times/temperatures.

   See our Heating Guidelines page for help.
 

My questions is not listed here.

   Feel free to call our catering department, we are happy to assist you in anyway possible. You can also try our Checklists & Tips page to see if your answer is listed there.
 


Still have questions or need catering help?
Give us a call or try our Checklists & Tips page.

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